NEW JERSEY INSTITUTE OF TECHNOLOGY
SCHOOL OF MANAGEMENT
HRM 303 Human Resource Management
Dr. Naomi Rotter
Session 15: Performance Management & Appraisal, Part I
Objectives:
1. Understand the purposes and requirements of an effective appraisal system
2. Appreciate legal and strategic issues in performance appraisal
3. Become familiar with various appraisal formats, their advantages and their
disadvantages
I. Performance Management & Appraisal
A. Performance management encompasses performance appraisal
1. Defining performance
2. Facilitating performance
3. Encouraging performance
B. Performance appraisal
1. Measuring performance
2. Evaluating performance
3. Feeding back the evaluation
II Legal and strategic issues
III. The appraisal process
A. Various uses
1. Developmental
2. Administrative
B. Measuring performance
1. Relative vs absolute judgments
a. Relative judgments ; ranking, forced distribution b. Absolute judgments: graphic rating scales, behavioral check lists, critical incidents,
2. Trait data
3. Behavioral data: BOS, BARS,
4. Outcome data: Goal setting (MBO), quantitative data (sales, scrappage, productivity