NEW JERSEY INSTITUTE OF TECHNOLOGY
SCHOOL OF MANAGEMENT

HRM 303 Human Resource Management
Dr. Naomi Rotter
Session 26: Organizational strategy and HRM Effectiveness

Objectives

1. Describe four competitive strategies and their implications for HRM
2. Describe behavioral costing and ways to cost absenteeism, turnover, & training
3. What are high performance work practices?
4. Continuing issues in HRM

I. Competitive Strategies

    A. Innovation

1. Workforce KSAs:

2. Worker

3. Reward system.

4. Special needs

    B. Cost

1. Workforce KSAs

2. Worker control

3. Reward system

    C. Quality

1. Workforce KSAs

2. Worker controls

3. Rewards

4. Special issues

    D. Speed.

1. Worker KSAs

2. Worker

3. Worker rewards

4. Special issues

II. Costing employee behavior

    A. Purpose

    B. Approach

1. Direct vs Indirect costs

2. Controllable vs Uncontrollable costs

    C. Areas for costing:

1. Absenteeism

2. Turnover

3. Training

4. Selection

III.. High performance work practices

    A. What are high performance work practices

1. Valid personnel selection

2. Job design

3. Information sharing

4. Performance appraisal

5. Promotion systems

6. Attitude assessment

7. Incentive systems

8. Grievance procedures

9. Labor - management participation

10. The learning organization

    B. The effectiveness of high performance work practices

IV. Summing up the semester

V. Continuing Issues in HRM

    A. Every manager is an HRM manager

    B. Knowledge workers and intellectual capital

    C. Demographics

1. Training issues

2. Retirement issues

    D. Legal & social issues