NEW JERSEY INSTITUTE OF TECHNOLOGY
SCHOOL OF MANAGEMENT

HRM 303 Human Resource Management
Dr. Naomi Rotter
Session 4: Managing Work Force Diversity

Objectives:

1. To understand how and why the workforce is becoming more diverse
2. To understand the strategic implications of managing diversity
3. To understand the role of the HRM department in providing a fair workplace and in managing diveristy

I. What is diversity

    A. Groups ve individuals

    B. Biological

    C. Social

II. The need to manage work place diversity

    A. Current work force is diverse

1. race and ethnic diversity

2. gender

3. age

4. disabilities

    B. Diverse work force is an asset

    C. Challenges

1. universal vs relative concepts of management practices

2. resistance to change

3. group cohesiveness & interpersonal conflict

4. competition for opportunities

5. focus on performance

6. preventing backlash

III. Improving the management of work force diversity

    A. Top management commitment

1. training programs

2. support groups

3. mentoring programs & apprenticeships

4. accommodating family needs

    B. Top management accountability

1. monitoring work place fairness

2. using reward systems