HRM 301 Organizational Behavior
Dr. N. Rotter
George & Jones: Chap. 16
Objectives:
After today's session, you should be able to:
1. Discuss the components of an organization's external environment.
2. Explain how environmental uncertainty and resource dependence affect organizations.
3. Describe the dimensions of an organization's technology
4. Discuss the affect of advanced information technology on job design and organizational structure.
5. Define organizational culture and its impact on the organization.
I. The External Environment of Organizations
A. An open system model of organizations
1. Inputs
2. Transformation
3. Output
B. Components of the external environment
1. General economy
2. Customers
3. Suppliers
4. Competitors
5. Social Factors
6. Legal and political factors
: 7. Technology.
C. Environmental uncertainty
1. Complexity
A. Simple environment
B. Complex environment
2. Rate of change
A. Static
B. Dynamic
D. Managing environmental uncertainty
1. Organizational structure
2. Vertical integration
3. Mergers and acquisitions
4. Strategic alliances
II. Technology of the Organization:
A. Dimensions of technology
1. Routineness of the task (Charles Perrow)
A. Exceptions less routine.
B. Problems.
C. The typology
1. Craft technologies
2. Routine technology
3. Non-routine technology
4. Engineering technology.
2. Interdependence of the task:( James Thompson)
A. Mediating technology with pooled interdependence
B. Long-linked technology with sequential interdependence
C. Intensive technology with reciprocal interdependence
3. Coping with Technology
B. Advanced information technology
1. Manufacturing technology
A. Job design
B. Organizational structure
1. Office technology
A. Job design
. B. Organizational structure
III. Organization Culture
A. Dimensions of the culture:
1. Innovativeness
2. Stability
3. People orientation
4. Results orientation
5. Informality
6. Conscientiousness
7. Collaborativeness
B. Transmitting the culture
C. Impact of organizational culture
1. Performance:
2. Person-organization fit